WESTBRIDGE ENTERPRISES

Purchase, Delivery & Lead Replacement Policy

Pricing and payment

Each purchase includes the selected package fee plus $1.29 per lead. Customers may purchase 1–500 leads per order. The package fee applies to every purchase. Purchases do not automatically renew, and there is no recurring billing.

Orders are saved before customers leave the website to pay through PayPal. Payment must be received and matched to the order before fulfillment.

Email delivery

Purchased leads are delivered to the email address provided at checkout within 2–4 hours after payment is received. Customers are responsible for providing an accurate email address and checking their spam or junk folder.

If your leads have not arrived within this timeframe, contact admin@westbridgeent.com with your order number.

All sales are final

All sales are final. We do not offer refunds for changes of mind, unsuccessful outreach, or leads that do not result in a sale. Verified defective leads are eligible for replacement as described below.

This policy does not limit rights or remedies that cannot be excluded under applicable law or payment-provider rules.

Eligible lead replacements

A lead may qualify for replacement when evidence establishes that it was defective when delivered. Examples include:

• Incorrect or disconnected contact information that prevents contact through the channels promised in the package.
• A duplicate lead within the same order.
• A lead that does not match the industry, agreed geographic criteria, or advertised package specifications.

A lack of response, declined offer, unsuccessful sale, or prospect changing their mind does not by itself establish that a lead is defective. However, evidence that a lead failed to meet its advertised specifications will be reviewed.

Claim deadline and replacement requests

Submit a replacement claim within 3 business days after delivery of the leads. Business days are Monday through Friday, excluding U.S. federal holidays. The first business day after delivery is day one; claims must be received by 11:59 p.m. Dallas, Texas local time on the third business day.

Email admin@westbridgeent.com with your order number, the affected lead identifiers, a description of the issue, and supporting evidence such as an invalid-address notice or documented incorrect contact information. Please omit unrelated personal or sensitive information.

We will review the evidence and may request clarification. Each verified defective lead will be replaced with one lead meeting the purchased package criteria, at no additional charge.

Results and responsible use

Lead purchases do not guarantee responses, appointments, sales, or revenue. Package descriptions identify the lead characteristics and services being purchased.

Customers are responsible for using lead information lawfully, respecting opt-out requests, and following applicable outreach and privacy requirements.

This website is operated by Westbridge Enterprises, LLC.